RETURN POLICY RETURN POLICY: WashersUSA.com DOES NOT ACCEPT ANY RETURNS UNLESS:1) WashersUSA.com shipped the wrong items.2) The items shipped are out of tolerance.3) The items are defective.** NOTE: ALL CLAIMS FOR ERROR OR SHORTAGES MUST BE MADE WITHIN 10 DAYS OF RECEIPT OF GOODS **We will fully refund any items that fall into any of the above categories. CANCELLATION POLICY Once an item is ordered, it cannot be cancelled.PLEASE do not hesitate to contact us with any questions before placing an order.